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Privacy Policy For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes. If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail and telling us that you do not want to receive e-mail from our company. RomanticRealm.com has a 100% satisfaction guarantee on its products. This ensures all your purchase at RomanticRealm.com meets your quality standards. If you are not satisfied with a purchase, you may return unopened/unused merchandise with all contents and wrapping intact within 30 days for an exchange or refund. Your credit will be issued to the original credit card of purchase. Please e-mail info@romanticrealm.com before returning the product. Returns for refund after 30 days will result in an online store credit only. Please allow twenty (20) business days for your return/exchange to be processed. Order processing takes approximately 24-48 hours. Next day shipments are sent UPS. Next day service is not guaranteed by RomanticRealm.com. Next day orders are sent out after order processing. No deliveries are made on Saturday or Sunday, unless special arrangements are made with RomanticRealm.com. If next day service is selected, customer assumes all liabilities for wrong orders, and re-shipment will be provided by RomanticRealm.com only at normal delivery. Overnight orders are in no way guaranteed by RomanticRealm.com. RomanticRealm.com will try to accommodate all overnight orders, but certain product lines are shipped from remote warehouses and will arrive a few days later. Normal UPS shipments take 2-7 days on average after order processing. No deliveries are made on Saturday or Sunday, unless special arrangement are made with RomanticRealm.com. RISK OF LOSS/DELAY: All items purchased from RomanticRealm.com are made pursuant to a shipment contract. This means that the risk of loss/delay and title for such items pass to you upon our delivery to the carrier. You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use. |
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